Privacy Policy
Effective Date: 24 September 2026
Venky’s Foods (“Venky’s Foods”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website, https://venkysfoods.com/ (“Website”).
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you interact with our Website, products, services, enquiry forms, franchise opportunities, career opportunities, newsletters, and other online services.
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.
1. About Venky’s Foods
Venky’s Foods provides poultry and food products, including ready-to-eat, ready-to-cook, frozen and other poultry-related products. The Website also provides information about our products, stores and outlets, Venky’s Xprs, Venky’s Chicken Xperience, franchise opportunities, careers and other business information.
Our corporate office is located at:
Venkateshwara House
S. No. 114/A/2, Pune-Sinhagad Road,
Vitthalwadi, Maharashtra,
Pune – 411030, India.
For privacy-related questions, you may contact us using the contact details provided in Section 15 of this Policy.
2. Information We Collect
Depending on how you interact with our Website, we may collect the following categories of information:
A. Information You Provide Directly
When you submit information through forms or other features on our Website, we may collect:
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Full name
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Email address
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Telephone/mobile number
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Address or location information, where voluntarily provided
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Message or enquiry details
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Information submitted through franchise enquiry forms
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Information submitted through career/job applications
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Other information that you voluntarily provide to us
You should provide only information that is necessary and accurate for the purpose for which it is being submitted.
B. Newsletter and Marketing Information
If you subscribe to receive our latest offers, updates, news or other communications, we may collect your email address and related subscription information.
You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us.
C. Automatically Collected Information
When you visit our Website, certain technical information may be collected automatically, such as:
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IP address
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Browser type and version
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Device type
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Operating system
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Referring website or page
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Pages visited
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Approximate time and duration of visits
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Website interaction information
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Technical information required for website security and functionality
This information may be used in an aggregated or statistical manner to understand Website usage and improve our services.
3. How We Use Your Information
We may use the information collected through the Website for legitimate business and operational purposes, including:
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Responding to your enquiries and requests
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Providing information about our products and services
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Processing franchise enquiries
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Processing career-related enquiries or applications
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Communicating with you regarding your requests
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Sending newsletters, offers, updates and promotional communications where permitted
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Improving our Website, products and customer experience
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Understanding Website usage and visitor preferences
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Maintaining Website security and preventing fraudulent or unauthorized activity
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Troubleshooting technical problems
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Complying with applicable laws, regulations and legal requirements
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Protecting our legal rights and interests
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Performing other purposes disclosed to you at the time information is collected
We will not use your personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice where required.
4. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to provide, maintain and improve Website functionality.
Cookies may be used for purposes such as:
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Enabling essential Website functionality
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Remembering preferences
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Understanding Website traffic and usage
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Improving Website performance
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Supporting analytics
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Supporting relevant communications and marketing, where applicable
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of parts of the Website.
5. Analytics and Third-Party Services
We may use third-party services to help us understand Website usage, improve performance, communicate with visitors, or provide specific Website functionality.
Depending on the services implemented on the Website from time to time, these third parties may process certain technical or personal information in accordance with their own privacy policies.
Third-party services may include, where applicable:
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Website analytics services
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Email/newsletter services
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Spam and security services
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Embedded media services
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Social media platforms
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Map or location services
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Hosting and technical service providers
We encourage users to review the privacy policies of third-party services when interacting with their content or services.
6. Embedded Content and External Websites
Our Website may contain links to or embedded content from third-party websites, platforms or services.
Examples may include videos, social media content, maps, external forms, or other third-party resources.
Third-party websites operate independently from Venky’s Foods and may collect information according to their own privacy policies. We are not responsible for the privacy practices, security, content or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
7. Sharing of Personal Information
We do not sell or rent your personal information to third parties for their independent marketing purposes.
We may share information where reasonably necessary with:
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Employees and authorized personnel who need the information to perform their responsibilities
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Service providers supporting our Website, communications, hosting, analytics, security or business operations
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Professional advisers where necessary
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Government authorities, regulators or law-enforcement agencies where required by applicable law
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Other parties where disclosure is necessary to protect our rights, property, safety or legitimate business interests
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A successor entity in connection with a merger, acquisition, restructuring, sale of assets or similar corporate transaction, subject to applicable law
Third-party service providers receiving information from us are expected to process it for the purposes for which it was provided and in accordance with applicable contractual and legal requirements.
8. Data Security
We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse or destruction.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
Accordingly, while we work to protect your personal information, we cannot guarantee absolute security of information transmitted to or through the Website.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
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Responding to enquiries
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Providing requested services or information
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Maintaining business and communication records
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Managing franchise or employment-related enquiries
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Complying with legal, regulatory, accounting or reporting obligations
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Resolving disputes
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Protecting our legal rights and interests
The actual retention period may vary depending on the nature of the information and the purpose for which it was collected.
When information is no longer required, we may securely delete, anonymize or otherwise dispose of it, subject to applicable legal and regulatory requirements.
10. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:
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Request information about the personal data we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of personal information where legally permissible
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Withdraw consent where processing is based on consent
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Opt out of certain marketing communications
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Raise a concern regarding the handling of your personal information
To exercise a privacy-related right, please contact us using the details provided below.
We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access.
11. Marketing Communications
If you subscribe to our newsletters, offers or promotional communications, we may use your contact information to send you relevant communications.
You can stop receiving promotional communications by:
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Using the unsubscribe option included in the communication; or
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Contacting us using the details provided in this Privacy Policy.
Even if you opt out of marketing communications, we may continue to send essential or transactional communications where necessary.
12. Children’s Privacy
Our Website is not specifically directed toward children.
We do not knowingly request or collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
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Our Website
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Our business practices
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Technology
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Legal or regulatory requirements
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Privacy and data protection practices
When we make changes, we may update the Effective Date at the beginning of this Privacy Policy.
We encourage you to review this page periodically to remain informed about how we handle personal information.
14. Applicable Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute relating to this Privacy Policy or the processing of personal information shall be subject to the applicable jurisdiction of the courts having jurisdiction over the relevant matter.
15. Contact Us
If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
Venky’s Foods
Venkateshwara House
S. No. 114/A/2, Pune-Sinhagad Road
Vitthalwadi, Maharashtra
Pune – 411030, India
Telephone:
+91-20-24251530 to 41
+91-20-71251530 to 33
Email:
response@venkys.com
consumercare@venkys.com
Consumer Care Toll-Free:
1800-123-506070
Last Updated: 24 September 2026